Don’t Let Renewal Charge Increases Break the Bank

By |January 10th, 2019|

As the wave of vendor consolidations in the content management, content services and information management space continue, it’s important to be watchful for some common tactics used to maximize the value of the existing customer base that can bust your software renewal budget through balloon charges.

Increased license renewal and maintenance fees – It […]

Four Steps to Diagnosing Your Content Services Challenges

By |November 26th, 2018|

Are you charged with managing a variety of aging enterprise business systems for your organization? Content lives across all of these on-premises systems and is often duplicated or redundant across silos. You likely:

Access, monitor and govern an ever-growing mountain of business content on systems that fall short on user experience, responsiveness and connectivity
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“Show me the money” – on demand!

By |June 21st, 2018|

It’s a new world in the banking industry. Paper statements, sent each month by mail, have been the mainstay of banks and other institutions for decades, but consumers now expect immediate access to information about transactions, balances, previous checks and more at any time of the day or night. While a traditional Print Stream […]

Content Services: What’s in a Name?

By |May 17th, 2018|

It seems worth noting the shift in market terminology from ECM to Content Services that has taken place in the last year or so. This rebranding is rooted in the idea that ECM is too limiting or no longer adequate to describe the information management and interconnectivity that is needed today. I’ve even heard […]

Content Out of Control? Get a Grip.

By |November 16th, 2017|

Content is a powerful tool for any business, but with that power comes massive responsibility. That’s because businesses today are governed by a host of legal guidelines and requirements that require them to manage and protect that content from unauthorized use or exposure. Content can range from customer data or financials to market intelligence […]

The Impact of Collaboration on Your Organization

By |June 30th, 2017|

Core. Collaborate. Delegate. (Part 2 of 3)

By Elizabeth Albee

Is Your Core Competency Contributing to Your Organization’s Success?

Enterprise data strategy is the underpinning for a framework of capabilities that, when executed together, can not only maximize but actually increase the value of information within a company, by making sure it is aligned to support corporate strategic […]

Modernization – Is your legacy foundation crumbling?

By |April 3rd, 2017|

As the latest enterprise initiatives strive for improved user experience, cohesive mobile interactions, virtual assistants and advanced automation, most large enterprise organizations today are forced to paint a thin shiny coat of veneer over underlying legacy systems in an effort to keep pace.  The effort and expense of addressing the age and girth of […]

9 Evaluation Points to Assess Your Information Strength

By |September 26th, 2016|

Information Strength is a state of advantage achieved through, both strategic and tactical implementation of archiving best-practices, security protocols and governance policies that protect the value of your enterprise content and uphold the power and promise of information governance.  But why is it important?  It provides feedback to drive an understanding of your information […]

How to Build a Great Information Governance Program

By |September 23rd, 2016|

At Viewpointe, we like to advise our customers to build their information governance (IG) program on small successes. Our approach to information governance is consultative in nature so I invest in detailed discussion with both prospective customers and existing clients about the maturity and ongoing improvement of their IG programs.  There are a few […]

Reflections on my Conversation with Michael Versace

By |March 5th, 2015|

With more than 25 years of industry experience, you might think that you know where a discussion with Michael Versace, Research Director at IDC Financial Insights, may lead. But similar to watching a compelling documentary, this thoughtful, informative and descriptive array of insight can also offer a taste of humor along with the reality […]