Susan Emery

About Susan Emery

Susan Emery has over 17 years of experience in enterprise content management software and hosted services focused on maximizing the value and reducing the cost of stored content. An ARMA Certified Information Governance Professional (IPG) with a background in design and usability, Ms. Emery concentrates on customer success drivers across Information Management and Information Governance to break the vicious investment cycle enterprise organizations experience in these challenging areas.

Don’t Let Renewal Charge Increases Break the Bank

By |January 10th, 2019|

As the wave of vendor consolidations in the content management, content services and information management space continue, it’s important to be watchful for some common tactics used to maximize the value of the existing customer base that can bust your software renewal budget through balloon charges.

Increased license renewal and maintenance fees – It […]

Content Services: What’s in a Name?

By |May 17th, 2018|

It seems worth noting the shift in market terminology from ECM to Content Services that has taken place in the last year or so. This rebranding is rooted in the idea that ECM is too limiting or no longer adequate to describe the information management and interconnectivity that is needed today. I’ve even heard […]

Content Out of Control? Get a Grip.

By |November 16th, 2017|

Content is a powerful tool for any business, but with that power comes massive responsibility. That’s because businesses today are governed by a host of legal guidelines and requirements that require them to manage and protect that content from unauthorized use or exposure. Content can range from customer data or financials to market intelligence […]

Modernization – Is your legacy foundation crumbling?

By |April 3rd, 2017|

As the latest enterprise initiatives strive for improved user experience, cohesive mobile interactions, virtual assistants and advanced automation, most large enterprise organizations today are forced to paint a thin shiny coat of veneer over underlying legacy systems in an effort to keep pace.  The effort and expense of addressing the age and girth of […]

9 Evaluation Points to Assess Your Information Strength

By |September 26th, 2016|

Information Strength is a state of advantage achieved through, both strategic and tactical implementation of archiving best-practices, security protocols and governance policies that protect the value of your enterprise content and uphold the power and promise of information governance.  But why is it important?  It provides feedback to drive an understanding of your information […]

Operation: Information Strength

By |October 5th, 2015|

Only close family, friends and colleagues know of my military service in the Army as an intelligence analyst. A proud veteran of the United States, my years of service taught me discipline, team work, patience, linguistics as well as many other skills that I use every day. (See, I’m not just the Zombie guy!) […]

Demystify Your Migration to the Cloud in 5 Easy Steps

By |September 22nd, 2015|

Despite the many misconceptions and points of confusion around the cloud, there is no doubt that it has become an integral driver for business efficiency and agility. The real value of delivering technology and business applications via the cloud varies from company to company; each organization has unique business goals and approaches for reaching those […]

Calculating Your Total Cost of Ownership for IG

By |August 25th, 2015|

Not long ago, we discussed the complexity of defining your business case  for Information Governance.  We have also supported the notion that “Not all Economic Analyses are Created Equal,” specifically heralding the analysis that IDC completed regarding Information Governance delivered either on-premises or via Private Cloud.

These two discussions have one thing in common – […]

Every Cloud Has a Green Lining

By |July 28th, 2015|

In the IT and storage world, one of the hidden, yet ever-increasing cost centers is the data center within organizations. There are, of course, the obvious costs of the building; and staffing; and the servers, cables and other necessary equipment. The less obvious cost of electricity to run these data centers, however, is also […]

Turning Up the Heat on Information Governance

By |July 21st, 2015|

Over the years, many different names have been used to describe the pro-active phase of the eDiscovery process – whether records management, information management or now what the Electronic Discovery Reference Model (EDRM) refers to as information governance. This part of the model can both simplify the discovery process as well as eliminate unnecessary […]