Business Process Consulting

YOUR SUCCESS IS OUR SUCCESS

Proven results and a track record of trust stem from our exclusive focus on delivering long-term customer satisfaction.

When executing a new strategy or solution, few can claim success unless they follow a full lifecycle that includes careful planning, on-time implementation and continuous operations monitoring. In an era of big data volumes, an ever-evolving regulatory and legal landscape and the transition to the cloud, the need to work with a trusted, experienced partner has never been more critical.

Let Viewpointe help you harness your data and improve efficiency through our core professional services.

BENEFITS

Meet needs via purpose-built solution, leveraging best-of-breed technologies

Trust experts in roadmap development and implementation to help you plan

Enjoy industry-leading best practices to guide your approach

Receive reliable support from premier service provider

Launch your initiatives with practical strategies that work

Execute change management and training programs for success


LONG TERM VALUE AND BEST PRACTICES

Our team of experienced solution experts has the knowledge required to provide strategic value to your organization’s management and control of your data.

INCREASE BUSINESS VALUE THROUGH A PRAGMATIC APPROACH

Our core services are a unique combination of hardware, software and unmatched expertise to address system effectiveness, data integrity and rapid deployment while also providing guidance on industry leading practices.

Our structured engagement methodology focuses on a successful implementation from both business and technology perspectives. This delivery model is measured both internally and externally by customer satisfaction, executed in a measured and balanced approach.

Our core services include:

  • Program/Project Management: Our dedicated professionals work with you to define the solution that meets both current and future needs, providing a unique combination of technology expertise and comprehensive professional services.
  • Dedicated Customer Care and Support Team: We provide a platinum level of service for all our customers and an operations center staffed with highly trained operators.
  • Content Migration/Ingestion Services: We employ a proven and repeatable methodology to help deliver a high-quality conversion process with unwavering precision.
  • Disaster Recovery Planning and Design: In-depth disaster and data recovery planning and a highly secure infrastructure help provide business continuity with minimal interruption.
  • Line of Business Applications and Workflow: Our solution experts assist with the mapping and execution of necessary business processes and workflows to meet your organizational goals.
  • Training and Education: Customer training is provided using a “train the trainer” methodology and format for supervisory, operator and end-user education.

Why Viewpointe:

  • Over a decade of experience delivering private cloud services
  • Unmatched business model that drives excellence
  • Uniquely combine technology and professional services
  • Regulatory compliance, security, ECM and governance expertise on staff
  • One of the most trusted and longest managed cloud-based archives in the United States
  • Proven ability to roadmap and implement complex governance strategies
Viewpointe Additional Information Icon

LEARN MORE

Viewpointe Professional Services

We offer a variety of services spanning strategy and best practices consultation, implementation/delivery services and assessment services. Our services team includes experienced solution professionals with the knowledge required to provide value to your organization’s management and control of data.

LEARN MORE >