HSBC Selects Viewpointe's National Image Archive for its Enterprise Imaging Strategy

 

HSBC SELECTS VIEWPOINTE'S NATIONAL IMAGE ARCHIVE FOR ITS ENTERPRISE IMAGING STRATEGY

New York, New York- HSBC Bank USA, New York, and Viewpointe Archive Services, LLC, announced today a long-term agreement for image archiving services. Image archiving with Viewpointe will allow HSBC to quickly provide new image-based services to its customers, considerably reduce check-processing costs and exchange check images securely with other Viewpointe customers.

HSBC Bank USA, which has combined assets with its US holding company, HSBC USA Inc., of $87.6 billion, will use Viewpointe to archive a half billion images annually.

According to Mr. Thomas Kaiser, senior vice president of HSBC Bank USA, Viewpointe's ability to scale, performance reputation, deep experience in the image archiving business, along with the opportunity to exchange images with ther Viewpointe customers were several key reasons for the selection.

"Imaging has been a strategic objective for HSBC Bank USA for some time. Partnering with Viewpointe will allow us to realize the sizeable benefits of imaging faster with less risk. Having Viewpointe as our experienced archiving partner enables us to focus on creating new products and services that help us service our customers better. Finally, Viewpointe has uniquely differentiated itself by building a national image archive that facilitates image exchange among participating banks," said Mr. Kaiser.

Mr. Kaiser added, "Our imaging capability will allow us to connect our customers immediately to information regarding their banking transactions. What literally required days of waiting will now only be reduced to a few seconds."

Viewpointe will archive images of all check and check related documents processed by HSBC Bank USA. Viewpointe will support high speed retrieval of check images so that back office operations, customer service personnel and even bank customers can directly access their own check images over the Internet within 24 hours of deposit or posting. Check Solutions, a Carreker Company, provides image archive software technology to Viewpointe, and will furnish HSBC Bank USA with software and services to image enable its enterprise-wide prime pass capture operations feeding check images to the Viewpointe archive.

Mr. John Lettko, CEO of Viewpointe Archive Services, added, "Our partnership with HSBC Bank USA demonstrates the clear power of imaging and the case for image exchange. Viewpointe is delighted to have HSBC join us in our revolution of image processing towards image exchange." After just one year of operation, Viewpointe is serving banks that process over 20% of the US check volume. Viewpointe loads over 60 million transaction related images to its archive daily. Viewpointe has vast knowledge and experience in the image archiving business. In 2001 Viewpointe successfully implemented 50 million items per day Bank of America, migrated a 4+ billion legacy item archive from JP Morgan Chase, and fully installed First Tennessee National Bank in just six months.

About HSBC Bank USA
HSBC Bank USA is a leading financial services organization with combined assets of the bank and its US holding company, HSBC USA Inc., of $87.6 billion. The organization is the third largest depository institution and has the most extensive branch network in New York State. In addition to having more than 420 branches throughout New York, the institution has eight branches in Florida, two in Pennsylvania, three in California and 17 in Panama. HSBC USA Inc. is the thirteenth largest US holding company in total assets and is an indirectly-held, wholly-owned subsidiary of HSBC Holdings plc (NYSE: HBC), which is headquartered in London. The HSBC Group has some 6,500 offices in 78 countries and territories in Europe, the Asia-Pacific region, the Americas, the Middle East and Africa. For more information about HSBC Bank USA and its products and services visit www.us.hsbc.com.

About Viewpointe
Viewpointe provides digital check and document image archiving and retrieval services to leading financial organizations like Bank of America, J.P. Morgan Chase & Co. and First Tennessee National Bank. As of December 1, 2001, Viewpointe had over 7.5 billion images in its archive. Founded in 2000, Viewpointe was formed by Bank of America, J.P. Morgan Chase & Co. and IBM. Viewpointe has offices in Charlotte, Houston, Dallas, Boulder, New York, New York, Atlanta, and Oakland. More information about Viewpointe and its services is available at www.viewpointe.com.
 

New York, New York- HSBC Bank USA, New York, and Viewpointe Archive Services, LLC, announced today a long-term agreement for image archiving services. Image archiving with Viewpointe will allow HSBC to quickly provide new image-based services to its customers, considerably reduce check-processing costs and exchange check images securely with other Viewpointe customers. HSBC Bank USA, which has combined assets with its US holding company, HSBC USA Inc., of $87.6 billion, will use Viewpointe to archive a half billion images annually. According to Mr. Thomas Kaiser, senior vice president of HSBC Bank USA, Viewpointe's ability to scale, performance reputation, deep experience in the image archiving business, along with the opportunity to exchange images with ther Viewpointe customers were several key reasons for the selection. "Imaging has been a strategic objective for HSBC Bank USA for some time. Partnering with Viewpointe will allow us to realize the sizeable benefits of imaging faster with less risk. Having Viewpointe as our experienced archiving partner enables us to focus on creating new products and services that help us service our customers better. Finally, Viewpointe has uniquely differentiated itself by building a national image archive that facilitates image exchange among participating banks," said Mr. Kaiser. Mr. Kaiser added, "Our imaging capability will allow us to connect our customers immediately to information regarding their banking transactions. What literally required days of waiting will now only be reduced to a few seconds." Viewpointe will archive images of all check and check related documents processed by HSBC Bank USA. Viewpointe will support high speed retrieval of check images so that back office operations, customer service personnel and even bank customers can directly access their own check images over the Internet within 24 hours of deposit or posting. Check Solutions, a Carreker Company, provides image archive software technology to Viewpointe, and will furnish HSBC Bank USA with software and services to image enable its enterprise-wide prime pass capture operations feeding check images to the Viewpointe archive. Mr. John Lettko, CEO of Viewpointe Archive Services, added, "Our partnership with HSBC Bank USA demonstrates the clear power of imaging and the case for image exchange. Viewpointe is delighted to have HSBC join us in our revolution of image processing towards image exchange." After just one year of operation, Viewpointe is serving banks that process over 20% of the US check volume. Viewpointe loads over 60 million transaction related images to its archive daily. Viewpointe has vast knowledge and experience in the image archiving business. In 2001 Viewpointe successfully implemented 50 million items per day Bank of America, migrated a 4+ billion legacy item archive from JP Morgan Chase, and fully installed First Tennessee National Bank in just six months. About HSBC Bank USA HSBC Bank USA is a leading financial services organization with combined assets of the bank and its US holding company, HSBC USA Inc., of $87.6 billion. The organization is the third largest depository institution and has the most extensive branch network in New York State. In addition to having more than 420 branches throughout New York, the institution has eight branches in Florida, two in Pennsylvania, three in California and 17 in Panama. HSBC USA Inc. is the thirteenth largest US holding company in total assets and is an indirectly-held, wholly-owned subsidiary of HSBC Holdings plc (NYSE: HBC), which is headquartered in London. The HSBC Group has some 6,500 offices in 78 countries and territories in Europe, the Asia-Pacific region, the Americas, the Middle East and Africa. For more information about HSBC Bank USA and its products and services visit www.us.hsbc.com. About Viewpointe Viewpointe provides digital check and document image archiving and retrieval services to leading financial organizations like Bank of America, J.P. Morgan Chase & Co. and First Tennessee National Bank. As of December 1, 2001, Viewpointe had over 7.5 billion images in its archive. Founded in 2000, Viewpointe was formed by Bank of America, J.P. Morgan Chase & Co. and IBM. Viewpointe has offices in Charlotte, Houston, Dallas, Boulder, New York, New York, Atlanta, and Oakland. More information about Viewpointe and its services is available at www.viewpointe.com.