First Tennessee Implements Viewpointe's Image Archive On Schedule- From Decision to Implementation in Only Sixth Months

FIRST TENNESSEE IMPLEMENTS VIEWPOINTE'S IMAGE ARCHIVE ON SCHEDULE- FROM DECISION TO IMPLEMENTATION IN ONLY SIXTH MONTHS

Memphis, TN - After only six months from signing agreements, First Tennessee (ticker: FTN), Check Solutions, and Viewpointe Archive Services have implemented a check and document image archive and retrieval service at First Tennessee. Check Solutions worked with the bank to implement image capture and archive loading. Viewpointe is archiving images of checks and transaction documents processed by First Tennessee, including those from its First Express check clearing and First Express remittance processing operations. Viewpointe is also supporting high-speed retrieval of these images for back office operations.

Mr. Taylor Vaughan, senior vice president of Cash Management for First Tennessee, said "Viewpointe is an enthusiastic and critical team member that helped us enable imaging in a time frame that beat all expectations. First Tennessee is now positioned to take advantage of the imaging future." He added, "We chose Viewpointe as our image archive partner because we wanted to get to imaging fast and Viewpointe offers us the ability to exchange images with other Viewpointe customers - a huge opportunity that will greatly improve our internal efficiencies."

"Viewpointe has the experience and proven systems to provide financial institutions like First Tennessee, JPMorgan Chase, and Bank of America with the benefits of imaging faster - in many cases just months instead of the lengthy time that an in-house implementation can take," said John Lettko, CEO of Viewpointe. "First Tennessee is such a committed, focused partner - it is a privilege to have them as our customer."

Today, First Tennessee customer service employees are able to access and retrieve retail and commercial customers checks from the Viewpointe archive and provide them to customers upon request- reducing the average waiting time from 24 hours to literally a few seconds. In the near future, all First Tennessee customers will be able to access their checks directly online via a standard Internet browser. Not only is First Tennessee improving their external customer service, internal employees also have the same fast access to items such as general ledger tickets - enabling them to get their work completed more efficiently.

Viewpointe currently has almost 6 billion items in its archive and adds over 30 million new items each day. Viewpointe provides a national archive that enables participating banks to vastly improve their operating efficiencies and customer service.

Check Solutions, a Carreker Company, is the premier provider of high-speed check image processing solutions, banking applications, and technical services for the financial industry. Working closely with IBM and the nation's largest banks, Check Solutions has developed proven software, processing standards, and implementation methodologies that allow for the capture, storage, management, and distribution of the large volumes of check images at the heart of the Viewpointe archiving system.

About Viewpointe
Viewpointe offers a national digital archive for check images, revolutionizing the way banks process and utilize checks and other transaction documentation. Viewpointe Archive Services is a limited liability corporation formed by Bank of America, J.P. Morgan Chase & Company and IBM. More information about Viewpointe and its services is available at www.viewpointe.com.