First Tennessee Image-Enables Its Business to Support Growth and New Products and Services for Its Clients

FIRST TENNESSEE IMAGE-ENABLES ITS BUSINESS TO SUPPORT GROWTH AND NEW PRODUCTS AND SERVICES FOR ITS CLIENTS

Orlando, FL - First Tennessee Bank National Association, Memphis Tennessee, and Viewpointe Archive Services, LLC, announced today a long-term arrangement whereby Viewpointe will provide image archiving services to First Tennessee. The agreement will allow First Tennessee to provide new image-based services to its customers and to significantly reduce check processing costs.

Mr. Taylor Vaughan, Senior Vice President of cash management services for First Tennessee, said "This capability will allow us to increase operating efficiencies, but more importantly, it also gives us a competitive advantage with new, exciting image-based products and services for our clients."

Over the term of the agreement, Viewpointe will archive images of all checks processed by First Tennessee, including those from its First Express check clearing and its First Express Remittance Processing operations. Viewpoint will support high speed retrieval of those check images for back office operations and so that bank customers can access their own check images within 24 hours of deposit or posting over the Internet. Implementation will begin immediately. It is expected that First Tennessee will achieve full operation of the Viewpointe check archive by September 2001. First Tennessee's implementation is based upon the use of image archive software provided by Check Solutions, working as a business partner with Viewpointe. Mr. John Lettko, CEO of Viewpointe Archive Services, added " This agreement provides the opportunity for Viewpointe, jointly with First Tennessee, to continue our quest of significantly re-engineering the financial services industry, providing solid business benefits for both First Tennessee and all other participating financial institutions, as well as facilitating exciting new services for their clients. We are thrilled to have First Tennessee as our first, non-owner customer."

About First Tennessee
First Tennessee National Corp. (NYSE: FTN), parent company of First Tennessee Bank, has assets of $18.6 billion and is a nationwide, diversified financial services institution and one of the 50 largest bank holding companies in the United States in asset size and market capitalization. Banking and other financial services are provided through the regional banking group and three national lines of business: First Horizon Home Loans, First Tennessee Capital Markets and transaction processing which includes First Horizon Merchant Services (credit card merchant processing) and Express Processing (nationwide payment processing operation). More information is available at www.firsttennessee.com.

About Viewpointe
A joint venture between Bank of America, J.P. Morgan Chase & Company and IBM; Viewpointe Archive Services is changing the way banks process checks by creating a common digital archive for check images. Viewpointe will facilitate the implementation of image processing at customer banks, while extending the benefits of e-business to the entire banking industry through a Web-enabled infrastructure for check processing that is secure, reliable, and capable of handling an unlimited number of check images. This transition to image processing coupled with the unique image interchange capabilities will dramatically reduce industry check processing costs and will lay the foundation for new Web-enabled consumer products which can provide new sources of revenue growth for Viewpointe's customers. More information is available at www.viewpointe.com.